Returns & Exchanges
No quibble returns. We always want you to be happy with your purchase but should you change your mind, you can send it back to us within 30 days and receive a full refund (excluding original delivery costs).
For sale items, you can return the item to us within 7 days and receive a credit note (excluding original delivery costs).
We apologise but earrings are non refundable for hygiene reasons.
Simply download our returns form here
If your item is faulty or you wish to exchange your item then please notify us at firstname.lastname@example.org before sending your item back.
Your purchase must be in its original packaging and unworn.
Refunds will only be made via the original payment method and will be refunded as soon as we receive your purchase back.
You will have to pay for the return postage but if your item is faulty we will refund all postage and packing costs.
We cannot exchange or refund customer damaged goods (statutory rights not affected).